Privacy Policy

Privacy Policy

This Privacy Policy explains how ECOR (Sistemas de Instalaciones Gayán, S.L.) collects, uses, and protects your personal data when you visit or interact with our website.

1. Data Controller
  • Company: Sistemas de Instalaciones Gayán, S.L.
  • Address: C/. Alarcón, 108, 08930 Sant Adrià de Besòs, Barcelona, Spain
  • Email: info@ecor.es
  • Domain: ECOR.ES
2. Data We Collect

We may collect the following categories of personal data:

  • Identification information: name, surname, company details.
  • Contact information: email, phone number, postal address.
  • Transaction data: order details, billing information.
  • Technical data: IP address, browser type, device information, cookies.
  • Communication data: messages sent through forms or email.
3. Purpose of Processing

Your data is processed for the following purposes:

  • To manage and deliver orders.
  • To respond to inquiries and provide customer support.
  • To manage invoicing and administrative processes.
  • To improve website performance and user experience.
  • To comply with legal obligations.
4. Legal Basis

We process your data based on:

  • Contract performance (for purchases and service requests).
  • Legal obligations (tax and accounting requirements).
  • Legitimate interest (service improvement, security).
  • User consent (cookies, marketing communications).
5. Data Retention

Personal data is retained only for as long as necessary for its intended purpose, or as required by applicable law. Once expired, data is securely deleted or anonymised.

6. Data Sharing

Your data may be shared with:

  • Payment providers
  • Logistics and courier companies
  • Technical service providers (hosting, analytics, security)
  • Public authorities when legally required

We do not sell or trade your personal information.

7. User Rights

You may exercise the following rights at any time:

  • Access to your data
  • Request rectification or deletion
  • Request limitation of processing
  • Object to processing
  • Request data portability

To exercise your rights, contact: info@ecor.es

8. Security Measures

ECOR applies technical and organisational measures to protect your data against loss, unauthorized access, or alteration. While we strive for full security, no system is completely immune to cyber risks.

9. Updates to This Policy

ECOR may update this Privacy Policy at any time. Changes become effective upon publication. Users are encouraged to review it regularly.